Connect 247 Broadband User Manuals

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User Manual includes:

1) An introduction to the Connect 247 Broadband Service
What it is and how it works. Answers to frequently asked questions

2) Getting Started
An overview of the signup process, how to configure your computer to use your new account, viewing web pages, sending and receiving email

3) Using the Connect 247 Control Panel
Guides to common tasks including adding new email addresses, obtaining Broadband username and password details and much more

4) Billing and Payments
Information on how and when you are charged, changing your payment details, canceling, upgrading and downgrading

Setup and Troubleshooting guide includes:

1) How to contact the technical support department
By email and telephone

2) Setup and Troubleshooting your connection, email and personal webspace
Extensive information on solving the majority of problems you are likely to encounter

3) Procedure for reporting faults to Technical Support
Reduce delays in solving your problem by including all the information required and carrying our the necessary tests