Sign Up : Connect 247 Dial-Up

Step 1: Introduction

Thank you for choosing a Cymru 1 Connect 247 account.

NEW: Download the Connect 247 User Manual. Click Here

WARNING: If you have a pop-up blocker enabled you will NOT be able to correctly complete
the signup process. Please temporarily disable pop-up blockers before beginning the signup process.

Step 1	Introduction (this page)
Step 2	Tell us if you are a Home or Business user
Step 3	Select Dial-up when given the choice of Dial-up or Broadband
Step 4	Select "Dial-up Internet Access - Home" for Lite, Evening and Weekends, Pay as You Go and Standard accounts Select "Dial-up Internet Access - Business" for Premium accounts Select "ISDN Internet Access - Home" for ISDN Standard accounts Select "ISDN Internet Access - Business" for ISDN Premium and fixed IP accounts
Step 5	Tell us who provides your telephone line - BT or NTL (You should select BT - we no longer offer NTL-compatible services)
Step 6	Choose your package type
Step 7	Read and agree to our Terms and Conditions
Step 8	Enter your contact details, tell us which telephone number you will be calling from, and choose a username and password for use with the Connect 247 Control Panel (this is where you can add new email accounts, check how long you have been online, access webmail and much more) If you have elected for your telephone line to be "Ex Directory" please click here for important information.
Step 9	Create an Email address (e.g. david@jones.cymru247.net)
Step 10	Enter your credit card details Payments can be made by most major credit or debit cards. All transactions are processed securely by WorldPay and billed to you by ISP Payments (our payment management partners). Note: If no payment page appears you may have a Pop-Up stopper enabled on your computer. Please disable it and try again.
Step 11	Configure your computer to use your new account. You have two choices: a) Automatic Setup: (Windows users only) Click on the [Click Here] link you'll see in the top part of the page to download a tiny file called "setup.ins" onto your computer. Save it somewhere where you can easily find it. After downloading the file, double-click on it (ONCE). This will automatically configure your computer to use your new connection and email address (Windows will inform you that it is going to do this and will ask you to click on OK to continue). Once this step has been completed you can then delete the setup file, or keep it in a safe place in case you need to re-configure your computer again in the future. b) Manual Setup: Click on the [Setup Info] links under Connectivity and Email to view the information required to setup your computer to use your new account manually.

[A new page will open in a new window so that this page remains visible for you to refer to at all times]
PLEASE TEMPORARILY DISABLE ANY POP-UP STOPPERS DURING THE SIGNUP PROCESS OR
YOU MAY NOT BE ABLE TO PROCEED TO STEP 5

NEW: Download the Connect 247 User Manual. Click Here

If you have Windows XP with Service Pack 2 installed please note the following:
Due to a temporary problem with our signup systems, customers using Windows XP with Service Pack 2 may have difficulty downloading the automatic configuration file (option "a" in Step 6 above). If you experience this downloading problem please either email support @ cymru247.net giving us your username and asking us to email the setup file to you, or alternatively you can manually configure your computer to use your new account (this only takes about 60 seconds to do and isn't difficult).

MAC and Linux users: Please note that although our dial-up service is fully Mac and Linux compatible, we are unable to provide technical support for non-Windows platforms. In addition, please note that some browsers, notably Internet Explorer for the Mac and early versions of Netscape Navigator, are not compatible with our signup system.

ALL USERS PLEASE NOTE: Cymru 1 Limited cannot be held responsible for any call charges you might incur if you do not ensure that computer is correctly set up to connect to our unmetered services via the appropriate toll-free number (starting with 0808 or 0800).