Cymru 1 Service Status

Status As Of: 25 Jun 2018

Key to status colours:

OK Problems Severe Problems

Notes:

Engineering work 16th and 17th of June

The main part of the engineering work to upgrade our hosting servers has been completed overnight.

Further work will need to take place over the weekend, however, and this may result in occasional short interruptions to customer email and websites.

Please report any problems you may be experiencing, no matter how minor, to the Support Department, which will be open all weekend. Ideally, please contact us by email, but if this is not possible, please feel free to call us.

We apologise for any inconvenience this vital engineering work may cause.

We will update this page once the engineering work has been completed.

There are no other reported faults on any of our systems or services

Quick Tips

Broadband customers: If you have problems with your broadband connection, before contacting technical support you should always restart (reboot) your broadband router and all connected PCs. If this does not solve the problem please wait 15 minutes and try again. Repeat a few times if necessary. A simple reboot procedure like this resolves the majority of broadband problems reported to the Cymru 1 technical support department. Please click here for more trouble-shooting tips.