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Index:
Introduction
The Client Home Page
Domain Administration Page
Managing Mail
DNS
Changing Hosting Settings
Web User Management
Protected Directories
Manage the Domain SSL Certificate
Anonymous FTP
Databases
Domain Users
Introduction
As a Cymru 1 Gold customer, you can remotely administer your account using the online Web-based control panel provided by the Plesk Server Administrator (PSA) software which controls our servers.
With PSA, you don’t need to depend on an ISP’s system administrator to manage tasks such as adding email accounts or changing domain parameters; you can do it all yourself via PSA's graphical user interface.
PSA really is user friendly. You don't have to know operating system commands or complex programming languages to take full advantage of the product; you only need to know how to navigate using a mouse and standard Internet browser. By accessing the PSA through your web browser (Netscape 4.x+ or Microsoft Internet Explorer 4.x+), you can:
- View and change your client record
- Change your login password
- Reconfigure your domain
- Change your hosting settings
- Create email boxes, redirects, groups and autoresponders
- Create web users
- Create protected directories
- View status statistics relating to your disk space and traffic
PSA warns you of any consequences before allowing you to execute a major change.
The Client Home Page
When you log in, the Client Home page appears. From here, you can:
- View the Domain List
- Search the Domain List
- Edit your client record
- View a status report
- Viewing and Editing Preferences for the account
- Access and manage your domains
- Log out of PSA
Domain List
The domain list on this page displays all domains belonging to you. To the left of each domain name are three icons that indicate domain status. These icons appear as such:
[OK][ON][ON]
The first status icon indicates the status of the domain:
[OK] if the domain is operating within the disk space and traffic limitations.
[!] if the domain has exceeded disk space or traffic limitations. The PSA system evaluates disk space and traffic every 24 hours.
The second icon indicates whether the domain has been turned ON or OFF by the Cymru 1 Administrator (in case of misuse or payment problems):
[ON] means that the domain is activated.
[X] means that this domain is presently turned off and inaccessible. If the domain is turned OFF, no service will be provided for the given domain.
The third icon indicates whether the domain has been turned ON or OFF by the you, the client:
[ON] means that the domain is activated.
[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.
When a new Gold Account is created for you, a corresponding new entry is added to the Domain List.
The Domain List also allows you to remove domains from the system. BE VERY CAREFUL NOT TO DO THIS OR YOU WILL LOSE ALL THE DATA AND SETTINGS FOR THAT DOMAIN.
Searching the Domain List
PSA allows you to search the Domain List for a certain pattern. This may help you if you have a large number of domains in the system and you need to work with a particular one.
To search in the Domain List:
1. Select the input field and type in the pattern string.
2. Click the SEARCH button.
3. If any items are found matching the pattern string entered, they will be displayed in the form of the reduced Domain List.
4. If no matches are found it you will receive a message telling you this.
5. The button SHOW ALL will revert to displaying the whole list of domains.
There is another way to mak the process of working with a large domain list easier - you can sort the list. You can sort by Problem State, Status (Admin), Status (Client), Creation Date and Domain Name. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.
Editing your Client Record
If your contact information ever changes, you should update your client record.
1. Access the client function by clicking the EDIT button on your Client home page.
2. Your client record appears.
3. Click in any text box to enter or edit data, or use the TAB key to move from one text box to the next. The Control Panel password and E-mail are the required fields.
4. When you are satisfied that the information is complete and correct, click UPDATE.
5. PSA informs you if you have not entered any of the required information. If the some of it has not been entered, return to the client record and enter it. Click UPDATE to save the edited information.
NOTE: You cannot change your Control Panel login name, only your password. To change your login name, you must contact Cymru 1.
NOTE: You can stop editing any of the PSA client functions or properties at any time without saving your work. Click UP LEVEL to return to your home page and cancel any edits made.
View Account Status Report
The client report lets you view the status of your account. To access the report:
1. Access your Client home page.
2. Click the REPORT button. Your client account report appears.
3. To print the report, use your browser's File/Print command.
4. To email this status report, enter an email address in the text box and click SEND AS E-MAIL.
5. Click UP LEVEL to return to the Client Home page.
Viewing and Editing Preferences for the account
When you are added as a client to the PSA system, certain permissions, privileges, quotas and limits set by the Cymru 1 Administrator depending on the options you chose when you signed up for your Gold account.
Click the PREFERENCES button on the Client Home page to access the page with two buttons: PERMISSIONS and LOGO SETUP.
- The PERMISSIONS button takes you to the Client Permissions page. This page allows you to view limits and quotas set for your account.
- The LOGO SETUP button takes you to the Client Logo Setup page. This page allows you to set up the logo preferences for your account.
The list of features set by Cymru 1 are as follows:
- Maximum number of domains you can have on one account
- Total disk space
- Total amount of traffic
- Maximum number of mailboxes
- Maximum mailbox quota
- Maximum number of redirects
- Maximum amount of mail groups
- Maximum number of autoresponders
- Maximum number of web users you can create
- Maximum number of databases
To set up or modify the logo preferences, follow these steps:
1. Click the PREFERENCES button at the Client Home page, and then, when the
Client Preferences page appears, click LOGO SETUP. The Client Logo Setup page appears.
2. To submit a logo you must have the desired graphics file on your local machine.
Choose the file from your local machine and click on SEND LOGO. (*.GIF and *.JPG files only, 558x81 recommended).
3. To submit a link, type the desired URL in the field provided and click on SEND LINK.
4. The DEFAULT LOGO button will revert to the logo back to the default Server Administrator logo on default language.
5. Click UP LEVEL to return to the Client Preferences page.
Create a New Domain
This feature is not available to Cymru 1 Gold customers
Registering and Managing the Domain via MPC.
This feature is not available to Cymru 1 Gold Customers
Additional Services (Extras)
This feature is not available to Cymru 1 Gold Customers
Domain Administration Page
A domain is a virtual address on the Internet. To an Internet user, a domain appears as space on one server, regardless of its implementation. Domains are identified by their familiar Internet URL (uniform resource locator) addresses. Syntactically, a domain name is a string of names or words separated by periods. For example, www.Cymru1.net is the name of the domain where Cymru 1’s information resides on its servers.
Once you have registred a domain, it belongs to you for as long as keep up with any renewal payments. For example, John Smith may be a programmer whose domain is aceprogrammer.com.Similarly, the ABCD Limited may own a domain by the name of abcd.com.
In order to use your domain with the Gold service, the Cymru 1 Administrator must create an account for you on PSA. Only then you can remotely administer your domain once the account is established.
But a domain is really little more than a name. In order for it to exist in the real world it needs a physical presence on the Internet. This is what your Gold account provides.
From the Domain Administration page in PSA, you can manage several aspects of your physical domain, including:
- Turn the Domain ON/OFF
- Access the Domain Preferences
- Access the Domain Report
- Manage Mail for the Domain
- Customize DNS settings
- Register a Domain
- Set up Hosting
- Create Web Users
- Create Protected Directories
- Manage the Domain SSL Certificate
- Set up Anonymous FTP
- Manage Databases
- Set up the Domain Level Control Panel Login
Turning a Domain On or Off
There are times when you may need to deactivate a domain. You can turn a domain on or off when you are logged on as a client.
The domain status consists of three icons:
[OK][ON][ON]
The first status icon indicates the status of the domain:
[OK] if the domain is operating within the disk space and traffic limitations.
[!] if the domain has exceeded disk space or traffic limitations. The PSA system evaluates disk space and traffic every 24 hours.
The second icon indicates whether the domain has been turned ON or OFF by Cymru 1 (because of misuse or payment problems etc):
[ON] means that the domain is activated.
[X] means that this domain is presently turned off and inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.
The third icon indicates whether the domain has been turned ON or OFF by you, the client:
[ON] means that the domain is activated.
[X] means that this domain is presently turned off and presently deactivated or inaccessible. If the domain is turned OFF, no service will be rendered to the given domain.
To turn a domain On or Off, follow these steps:
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the ON/OFF button to change the domain's status.
3. PSA asks you to confirm that you want to change the status of the domain. Click OK to change the status, or Cancel to keep the current client status.
Access the Domain Preferences
The Domain Preferences page displays the preferences that the Cymru 1 Administrator has set up for this domain. It also allows you to edit certain parameters.
The parameters available for viewing and editing from at this page are:
- Disk Space Limit - the amount of disk space allocated for this domain.
- Maximum Mailboxes - the maximum number of mail accounts you can create for this domain.
- Mailbox quota - the limit set for the total storage size of the mail accounts (mailboxes).
- Maximum Mail Redirects - the maximum number of mail redirects you can set up.
- Maximum Mail Groups - the maximum number of mail groups you can set up.
- Maximum Autoresponders - the maximum number of mail autoresponders you can set up for this domain.
- Maximum Web Users - the maximum number of web users you can set up for this domain.
- Maximum Databases - the maximum number of databases you can create for this domain.
- For Mail sent to non-existent users, the you can select either a mail bounce message to return to the sender, or a catch-all email address to which the messages are sent.
- The WWW prefix checkbox determines whether the given domain will require the www prefix in order to be accessed.
- Allow Scripting for Web Users - allows Web Users to download and execute scripts.
- WebMail - allows access to mailboxes via a web-interface. If the box is checked, the mailbox can be accessed with almost any web browser pointed to http://webmail.<yourdomain.name>
To adjust the settings, follow these steps:
1. From the Client Home page, click the domain name that you need to work with from the list provided. The Domain Administration page appears.
2. Click the PREFERENCES button to access the Domain Preferences page.
3. To set the value for the desired parameter, click on the "Enter Number" radio button to the right for the parameter. Click in the text input field and enter the value. If the value entered does not satisfy limitations set by the Cymru 1 administrator, a warning will be displayed when you try to UPDATE the settings.
4. To enable a mail bounce message, select the radio button for Bounce with phrase and enter the text you want the mail bounce message to contain.
5. To use a catch-all email address, select the radio button for Catch to address and enter the appropriate email address.
6. Check or uncheck the WWW prefix checkbox to determine whether the domain will allow the www prefix to be used to access the domain. If the box is checked, Internet users will be able to access a domain (i.e. yourdomain.com) either by just entering the domain name itself in their browser or by entering the domain name with "www" at the start (e.g. www.yourdomain.com).
If the box is unchecked your domain will NOT be accessible with the ‘www’ prefix (i.e. www.domain.bogus won't work).
7. Check or uncheck the Allow scripting for web users and WebMail checkboxes to enable or disable the corresponding options.
8. The UPDATE button is used to submit any and all changes.
9. The UP LEVEL button returns you to the Domain Administration page.
NOTE: Selecting UP LEVEL without selecting UPDATE will cancel all changes.
NOTE: If data is improperly entered (for example if the wrong format for an email address is used), an error message will appear.
Accessing the Domain Report
PSA stores a summary of important information relating to all of your domains. You can view this information at any time. At the top of the Report page, the domain being reported on is listed in boldface.
The domain report includes the following information:
- Domain owner (you, the client)
- Domain status
- Creation date
- Hosting type
- Virtual host type
- IP Address
- FTP Login
- FTP Password
- Disk space limit
- Real disk space
- Traffic
- Real Traffic
- FrontPage support
- SSI support
- PHP support
- CGI support
- mod_perl support
- Apache ASP support
- SSL support
- Web statistics
- Web users
- Apache error docs
- Anonymous FTP
- Mailboxes
- Redirects
- Mail Groups
- Autoresponders
- Domain user
- Databases
To access the domain report, follow these steps:
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the REPORT button to see the domain's data and statistics.
3. From this screen, you can do several things:
o You can send the report as email. You can do this by clicking SEND AS E-MAIL.
o You can access graphical site statistics for the domain by selecting the WEBALIZER option. This opens a separate window where you will see the site statistics for the given domain. It should be noted that Webalizer, by default, is set to update statistics for the domain once every 24 hours. If you attempt to access Webalizer before it has operated its first update you will receive a notice that Webalizer is either not running or has not yet been started.
o To print a copy of the report, select File/Print in your browser and a paper copy of the report will print.
o To return to the domain record, click UP LEVEL to close the report and to return to the Domain Administration page.
Managing Mail
PSA allows the client to perform several email administration functions. PSA uses the qmail system to help you set up email accounts and services. Your email system is protected against spamming, because qmail does not allow the mail server to be remotely accessed.
You can create and manage email boxes for individuals or customers within your domain.
Email management functionality includes:
- Create, edit or delete email boxes and edit individual mailbox quotas.
- Redirect or forward messages from one email box to another email address
- Create, edit or delete email groups (several individual accounts grouped together under one email address for convenient multi-copy messaging).
- Create, edit, or delete email autoresponders (automatic reply to email sent to the given mail name)
Mail Names page
When you create email accounts for domain users, you are creating email boxes, which will be accessible via POP3 or IMAP protocols. Mailbox creation is as easy as keying in a name and password. Follow these steps to manage mail names:
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the MAIL button. The Mail Names Management page appears. From this page, users can:
o Create a new mail name.
o View a list of mail names currently existing under the specified domain.
To the left of each domain name on the list there are four icons representing different mail account types. They are:
- Mailbox (represented by the "mailbox" icon)
- Redirects (represented by the "outgoing envelope" icon)
- Mail groups (represented by the "people" icon)
- Autoresponders (represented by the “revolving envelope” icon)
o Click on a specific mail name to access to the Mail Name Properties Page for that given name.
o Search the mail names list for a certain pattern. This may help you if you have a great number of mail names in the system and you need to work with a particular one. To search the list, type the pattern string in the text input field and click SUBMIT.
o Sort the list by various parameters. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.
o Delete mail names. To remove one or more mail names, check the checkboxes in the Del column of the mail names list corresponding to the mail names you wish to remove and click REMOVE SELECTED. The Mail Names Removal page appears. There you will need to either confirm the removal (check the checkbox and click SUBMIT) or CANCEL it.
3. To create a new mail name, click in the Mail Name text box provided and enter the desired name. Click ADD to submit this name. You then access the Mail Name Properties page, where you can adjust the Mail Name properties.
4. The new mail name appears on the mail names list.
NOTE: The four icons to the left of each mail name are faded (greyed out) when they are inactive. The icons appear in colour when active. To change the activation settings, the user must click on a given mail name. The Mail Name Properties page displays. From here, the user can enable any of the features.
Manage Mail Name Properties
The Mail Name Properties page allows the client to activate any combination of mailboxes, mail redirects, and mail groups for a given mail name.
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the MAIL button. The Mail Names page appears.
3. In the Mail names list, click on the name you want to edit. You then access the Mail Name Properties page.
4. The mail name is listed at the top of the page. To change the mail name, click in the name field, change the name, and click UPDATE.
NOTE: From the Mail Name Properties page, you can also enable and set up:
- Mailbox Accounts and Quotas
- Mail Redirects
- Mail Groups
- Mail Autoresponders
5. When you are finished editing mail name properties for the domain, click UP LEVEL to return to the Mail Names page.
Manage Mailbox Accounts
You can set up a mailbox and password for your mail name. This mailbox will be accessible using either POP3 or IMAP protocol.
NOTE: The number of mailboxes you can have for a given domain varies depending on which options you chose when you signup for your Gold Account. Options such as additional mailboxes can also be added at any time - just Contact Cymru 1 Sales.
To create a mailbox for a given mail name, from the Mail Name Properties page, follow these steps:
1. Click in the check box provided next to Mailbox.
2. When enabling a mailbox for the first time for a mail name account, you must enter a password.
o The Old Password will say "NONE" if you have yet to enter a password. Once it is entered, the password cannot be viewed from this screen.
o To enter a password, click in the New Password text box and enter the selected password.
o To properly update the password, you must re-enter the password in the Confirm Password text box.
o To set up the mailbox quota, select the Default for domain radio button to set the limit to the maximum available in the given domain, or select Enter size and enter the quota you wish to set, in KiloBytes, for the given mailbox. Note that this limit may not exceed the default set for the domain.
o Once you have enabled the mailbox, entered the passwords and set up mailbox quota, click UPDATE to submit the information.
o To change a password, simply re-enter the new password in the New Password text box, re-enter this password in the Confirm text box, and click UPDATE.
NOTE: Once enabled, the mailbox icon on the Mail Names page appears in colour.
Manage Mail Redirects
You can forward or redirect email from one mailbox to another email address. By creating an email redirect or alias, messages are sent to a different email box without the sender needing to know the new address. Email can be redirected to an address outside the domain.
Use this feature to:
- Temporarily forward mail when someone is unavailable to receive it
- Send mail to a new mail box if a mail box user is leaving the organisation
- Forward mail to a new account which will eventually replace an old mail box (e.g. someone is changing their mailbox name but hasn't had time to inform all correspondents of the change yet)
NOTE: The administrator has the ability to limit the number of mail redirects that the client can create for a given domain.
In order to create or enable a mail redirect for a given mail name, from the Mail Name Properties page, follow these steps:
1. Click in the check box provided next to Redirects.
2. In the text field to the right, enter the appropriate address to which to forward mail sent to this mail name.
3. To change the redirect address for a given mail name, click on the existing entry in the Redirects box and change it to the new address.
4. Click the UPDATE button to enter these changes.
NOTE: Once enabled, the redirects icon on the Mail Names page appears in colour.
Manage Mail Groups
A mail group is a list of several email accounts that are grouped together under one email address for convenient multi-copy messaging. For example, if you want to send the same message to 5 people in the programming department, you can create a "Programming" email group that includes the individual email addresses for all 5 staff members. So, when someone sends a message to the Programming email group, he/she only types and sends one message. Copies of the message are emailed to all 5 individuals. By using mail groups, the sender does not need to know each individual's email address, just the group name. In this way, mail groups save time.
NOTE: The Cymru 1 Administrator has the ability to limit the number of mail groups that the client can create for a given domain.
To create a mail group for a given mail name, from the Mail Name Properties page, follow these steps:
1. Click in the checkbox provided next to Mail Groups.
2. To create a new mail group, ensure the box is checked, then click the ADD button.
3. The Add Mail Groups box appears.
NOTE: Group members can consist of either external mail addresses (those not belonging to this domain) or accounts existing within the domain.
4. To add an external mail address to a Mail Group, fill in the correct address in the enter external recipient mail text box, and click ADD.
5. To add an existing account from the same domain, click on the desired address in the Select registered users list, and click ADD.
6. The selected addresses will appear in the box to the right of the mail groups checkbox on the Mail Name Properties page.
7. To delete one or more group members, highlight the selected group member in the box to the left of the mail group check box. Click the REMOVE button.
8. A warning will appear. Click OK to confirm that you want to delete the address from the mail group.
9. After completing your changes, click UPDATE to submit all changes.
NOTE: Once enabled, the mail groups icon on the Mail Names page appears in colour.
Manage Mail Autoresponders
A mail autoresponder is an automatic reply that is sent out from a given mail name when incoming mail is received at that address. Autoresponders can include both a text message and attached files. This mail function is often used on mail accounts for individuals who need an automated response because they are away, or are unable to check their mail for any number of reasons. On the autoresponders section of the Mail Names Properties page, you can upload and include attachment files for your autoresponders, enable the autoresponder function for a given mail name, and access the autoresponder list.
In order to enable and set up an autoresponder for a given mail name, from the Mail Name Properties page, follow these steps:
1. To first enable autoresponders for a mail name account, click in the checkbox provided next to Mail autoresponders. When the check appears, autoresponders are enabled for the mail name. If you click again, it will uncheck the box, and autoresponders will be disabled.
2. For the Autoresponder feature you have the option to include file attachments. To include a file to be selectable within the set up of autoresponders for the given mail name, use the Browse button to search for and select the desired file(s). (File sizes should be limited to no more than 1MB)
3. Click the SEND FILE button. The attachments will then appear in the Repository.
4. These files will be available for any autoresponders that are set up for the given mail name. To delete one or more files highlight the desired file(s) and click the REMOVE button. A warning will appear prior to deleting the selected file(s).
5. To add a new mail autoresponder, click the ADD button.
6. A pop-up screen prompts you to enter a name for the autoresponder. Enter the desired identification name, and click OK to submit.
7. The Edit Mail Autoresponder page appears.
The selected autoresponder name is listed for the given mail name account. You can click in the text box where the autoresponder name is listed, and edit the name. Click UPDATE to submit.
The ON/OFF status for the autoresponder is shown. [ON] indicates that the autoresponder is on. [X] indicates that the autoresponder is off. You can adjust this setting by clicking the ON/OFF button. This status icon also appears on the autoresponders list on the Mail Names Properties page.
Beneath the Request text input box, you can determine whether an autoresponder responds to specific text found within either the subject line or body of the incoming email, or if it responds to ALL incoming requests
To set up the autoresponder to always respond, regardless of the contained text, click the bottom radio button for "always respond".
Using the Request text input box and radio buttons, you can set up the autoresponder to send an auto response when an incoming request contains defined text in its subject line or body.
Click the in the subject radio button to respond to specific text in the subject of the request OR click the in the body radio button to respond to specific text in the body of the request.
You can select a specific subject to appear in your autoresponder using the Answer with subject option. To simply respond with the same subject as was received from the incoming request select the radio button for the default setting. To specify a specific subject line select the radio button beside the text box and enter the desired text.
You can enter text to be included in the autoresponder in the Answer text field.
Using the ADD and REMOVE buttons, you can attach files to be included in the autoresponder. These files must be uploaded into the Repository on the Mail Names Properties page. Select the uploaded file from the Attach files list, and use the ADD button to attach the file to the autoresponder. Click REMOVE to remove a file.
You can specify the frequency at which the autoresponder responds to the same unique address, after receiving multiple emails from it. By clicking in the appropriate radio button next to Reply To Unique Email Address, you can set the autoresponder to always respond, to respond once, or to respond once per a specified number of days. The default setting is to respond once in one day to unique mail addresses. It is highly recommended that you leave this setting, or set to respond once in a given number of days. Selecting always respond can potentially overload your mail server. If the days value is defined as "0", then the autoresponder will respond each time a request is received.
You can define the number of unique addresses that the autoresponder will remember. Enter the desired number in the Store up to: field.
This memory enables the system to implement the answer-frequency and respond-once functionality. In the event of extremely high mail volume, to protect server performance, you can limit the address memory of the system database.
To specify an email address to which incoming requests are forwarded, enter the new email in the Forward request to e-mail field. Email requests meeting the properties established on this page will be forwarded to this alternate email address.
Click the UPDATE button to submit all changes.
DNS
This option allows you to view, but (by default) not edit, your domain’s DNS settings. Please contact Gold Technical Support if you wish to change any of the settings.
Changing Hosting Settings
PSA allows three different types of hosting services:
Physical Hosting - This is the default settings for Cymru 1 Gold customers. This is the most common type of hosting service, creating a virtual host (disk space on the local server) for the client. You control and publish your own web site without having to purchase a server and dedicated communication lines.
Standard Forwarding - With this type of forwarding, all requests to the domain are forwarded to another Internet address (no virtual server is created). When an end user searches the Internet for your domain, they are routed to another URL, and the address in their browser window changes to the new URL. This may be confusing to the end user.
Frame Forwarding - All requests to this domain are forwarded to another Internet address (no virtual server is created). But with this type of forwarding, the end user sees the client's domain name in their browser, not the forwarding address. PSA uses frames to "trick" the browser into displaying the correct domain name. The problem with frame forwarding is that some search engines do not index frame pages and some browsers do not support frames.
With Physical Hosting, as provided to Cymru 1 Gold customers, you can use FTP software to access your site. Additionally, you can change the FTP password, set log rotation schedules, and enable/disable FrontPage support if your account options support these facilities.
Follow these steps to change your hosting services settings:
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the HOSTING button. You will be taken to the Physical Hosting Configuration page.
Physical Hosting Configuration
There are several physical hosting services for your domain. Some of them may or may not be available to you depending on your account options:
FTP services, or file transfer capabilities - FTP allows end users to upload and download files from the Internet site to remote PCs. If you have an FTP account, you can change its access password. You may want to change the password occasionally for security purposes.
FrontPage support - You can authorise remote editing of your web site using Microsoft's FrontPage web publishing tool.
SSI - SSI stands for "server-side include," a type of HTML comment that directs the web server to dynamically generate data for the Web page whenever information is requested. SSIs can also be used to execute programs and insert the results; therefore they represent a powerful tool for web developers.
PHP - PHP is an HTML scripting language for creating dynamic web pages.
CGI - CGI is a set of rules that describes how a web server communicates with another piece of software on the same machine, and how the other piece of software (based on the CGI program) communicates back to the web server.
mod_perl - Perl is an interpreted high-level programming language. Perl is very popular among System Administrators who use is for a vast number of automation tasks. Most CGI programs are written in Perl.
Apache ASP - Active Service Page support enables the use of dynamic web applications. Apache::ASP allows for the use of Active Server Pages utilizing with Perl scripting only.
SSL - This option is not available to Cymru 1 Gold customers
Web statistics
Apache ErrorDocs allows custom error-message files to be used for displaying whenever an error occurs (i.e. 404 - URL Not Found).
Changing settings:
Follow these instructions to manage your virtual host (physical hosting account) services. Remember, some of them may or may not be made available for you to configure, depending on the option level of your account:
1. You may set or modify the FTP login name and password. FTP allows end users to upload and download files from the Internet site to remote PCs. If you want to provide FTP services, click in the FTP login box. Then, enter or edit a login name to be used for accessing FTP file transfer services on the domain.
2. TAB to the FTP Password text box and enter or edit the FTP password.
3. TAB to the Confirm FTP Password text box and enter the FTP password for confirmation.
4. The Delete Apache Log Files text box (if your account level has this option enabled) allows you to decide whether or not you would like the Apache log files to be deleted automatically, if at all. The default setting will say NEVER, indicating that no automated deletion will occur. If you prefer to enable the deletion function, click on the drop-down arrow. Then you can choose between the WEEKLY and MONTHLY deletion frequencies.
5. TAB to the FrontPage Support check box to install FrontPage server extensions into the domain. FrontPage is Microsoft's Web publishing tool. It is one of the most commonly used tools for creating a client's web site. FrontPage includes several extensions that provide special functionality. If you want this domain to support these extensions, be sure that a check mark appears in the FrontPage box.
6. TAB to the "Authorization ENABLED" choice (PSA speaks American English rather than British English, so it can't spell "authorisation" correctly). You can authorise or disable remote editing of the web site using FrontPage. If you are supporting FrontPage, you should disable authorisation for additional security. This setting is changeable by the Cymru 1 Administrator, by you and by the Domain User (se later). For security purposes you should make sure that FrontPage authorisation is disabled whenever not in use. To activate FrontPage authorisation, make sure this choice is selected. If you want to turn off FrontPage authorization, select the "Authorization DISABLED" choice.
7. If FrontPage support is selected, then the FP Admin Login, FP Admin Password, and Confirm Password fields must be entered. This login and password will be used to login to the domain when FrontPage is being used. Click in each box and enter the desired Login and Password.
8. TAB to the SSI support check box. SSI stands for "server-side include," a type of HTML comment that directs the web server to dynamically generate data for the Web page whenever information is requested. SSI can also be used to execute programs and insert the results; therefore they represent a powerful tool for web developers. If you want the SSI support enabled, make sure a check mark appears in the SSI box.
9. TAB to the PHP support check box. PHP is a server-based HTML embedded scripting language used to create dynamic Web pages. If you want to support PHP scripting in HTML documents, make sure a check mark appears in the PHP box.
10. TAB to the CGI support check box. CGI is a set of rules that describes how a web server communicates with another piece of software on the same machine, and how the other piece of software (based on the CGI program) communicates back to the web server. If you want to support CGI, make sure a check mark appears in the CGI box.
11. TAB to the mod_perl support check box. Perl is an interpreted high-level programming language. Perl is very popular among System Administrators who use it for a vast number of automation tasks. Many CGI programs are written in Perl. If you want to support Perl, make sure a check mark appears in the mod_perl box.
12. TAB to the Apache ASP support checkbox. Apache::ASP allows for the use of Active Server Pages utilizing with Perl scripting only. It enables the development of dynamic web applications with session management and embedded Perl code.
13. TAB to the SSL support check box. SSL certificates provide additional security for Web sessions. SSL certificates are often used for e-commerce applications and other private or confidential applications. Enabling SSL creates an httpsdocs directory in the FTP account, and provides https protocol; as a result, users access the domain with the command https://newdomain.com. If you want to be able to implement an SSL certificate, make sure a check mark appears in the SSL box.
14. TAB to the Web Statistic check box. Activation of web statistics will result in the installation of a graphical statistics package for the domain. This package is accessible via the PSA interface within the given domain's Report page or via the Internet using the URL http://<domainname>/webstat.
15. TAB to the Apache ErrorDocs checkbox. Selecting this option will place the domain's error documents into a location that is accessible via FTP, allowing you to customize your own Apache error documents.
16. When you are satisfied that you have fully defined the hosting services for this domain, click UPDATE to return to the Domain Administration page.
NOTE: If you do not want to save the physical hosting parameters you have entered, or if you need a different hosting type, click UP LEVEL to return to the Domain
Web Users Management
A web user is a user account within Apache ( the software that runs your Web space). It is used to define locations for personalised web pages with individual FTP access. The result of creating a web user is a subdirectory within your domain (e.g. domain.com/~webuser).
A list of all of the web users within a given domain will appear on the main Web Users page.
At this page you can:
- Select any web user name to edit the web user password and/or to add or remove different scripting options.
- Search the web users list for a certain pattern. This may help you if you have a large number of web users in the system and you need to work with a particular one. To search the list, type the pattern string in the text input field and click SEARCH.
- Sort the list by various parameters. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.
To create a new web user:
1. From the Client Home page, click the domain name that you need to work with from the list provided. The Domain Administration page appears.
2. Click the WEB USERS button. The Web Users page appears.
3. To add a web user, enter the Web User name in the text box provided next to Web user name: and click ADD.
4. You are taken to the Web User Password Entry Page, where you must enter and confirm the password for your new web user. Select from the available scripting options for the given domain (availability of scripting options is set in the Domain Preferences). To do this, enter a password in the New password text box, and then re-enter it in the Confirm password text box. Then select from the available scripting options if applicable. Once you have completed all entries, click on UPDATE to enter the information. Selecting UP LEVEL will return you to the Web Users page without assigning a password or scripting capabilities to the given web user. Although the directory will be created, it will not be accessible via FTP using the web user name.
5. As you create web users, the user names appear on the Web User Management page in the web user list.
6. To change web user passwords or edit scripting options, click on the user name in the web user list. This takes you to the New Password page.
7. When you are done, click UP LEVEL to return to the Domain Administration page.
To remove one or more web users, check the checkboxes in the Del column of the web users’ list corresponding to the web users you wish to remove and click REMOVE SELECTED. The Domain Removal page appears. There you will need to either confirm the removal (check the checkbox and click SUBMIT) or CANCEL it.
Important Notes on web users:
- For security purposes, the password must be between 5 and 14 characters and cannot contain the user name.
- Each web user creates a system account within Apache; therefore, you cannot have two web users with identical names on the same server. In other words if another Gold customer has created a Web user called "joe", it will not be possible for you or any other Gold customer to create another Web user called "joe".
- New web users can access the directory using FTP software by entering the domain name under which the web user account was created and using the appropriate web user name and password.
- The number of web users you can create is limited depending on the level of options you selected when you signed up for your account. You will receive a warning if you try to exceed this number, and will not be able to do so. You can add optional extras to your account at any time by contacting Cymru 1 Sales.
Protected Directories
This feature automatically creates secure directories in your virtual domain in which you can place documents and web pages you only want certain people to be able to view or download. Secure directories are recommended to ensure security of confidential and private information.
For Cymru 1 Gold customers, it is only possible to create directories under either the standard virtual host accessible via http protocol, and not under the SSL virtual host accessible via https protocol. Icons are used next to each directory name in the directory list to define which virtual host type (SSL or non-SSL) the directory resides within. An open lock depicts non-SSL; a closed lock depicts SSL. The icon will look like an open lock for all Cymru 1 Gold customers.
Creating a Protected Directory
Follow these steps to create secure directories for the domain:
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the DIRECTORIES button. The Protected Directory Management page appears.
3. To create a new directory, click the ADD button.
4. This takes you to the Protected Directory Control page. Enter the name of the protected directory you wish to create in the Protected Directory field provided.
5. For Directory Location: choose non-SSL by clicking in the radio button next to Non- SSL. A gold Unlocked icon will appear next to the directory name in the directory list.
6. Click in the Header Text text box. When a user tries to access this protected directory, the text in this box will be displayed.
7. To add a new user, under Protected Directory Users click in the New User: text box, and enter the name of the directory user.
8. Click the ADD button.
9. You are taken to the directory user password screen. Here, enter your new password in the New Password text box, and then enter it again in the Confirm password text box.
10. Click the UPDATE button to submit. You will return to the Protected Directory Control page. The new user will appear in the Protected Directory Users list. Clicking UP LEVEL will return to the Protected Directory Control page without creating a password for the given user. Although the user is created, no access to the directory will be granted until a password is created for the user.
11. To remove existing directory users, select the users that you wish to remove using the checkboxes on the right of the screen and select REMOVE SELECTED. You will be asked for confirmation prior to final deletion of the directory users.
12. To access a directory user in order to edit the user password, click on the user name in the list, and you will be taken to the directory user password screen. Here you can edit the password.
13. Select UPDATE to submit your changes and return to the Protected Directory Control page.
14. Click UP LEVEL to return to the Protected Directory Management page without saving any changes.
Changing a Protected Directory
You can edit a protected directory definition to:
- Add a user
- Change a password
- Delete a user
- Rename the directory
- Change header text
Follow these steps to edit protected directories:
1. From the Client Home page, click the domain name that you want to work with from the list provided. The Domain Administration page appears.
2. Click the DIRECTORIES button. The Protected Directory Management page appears.
3. Click on any directory from the list that you wish to change.
4. You will be taken to the Protected Directory Control page.
5. From here, you can edit the directory by following the same steps outlined above, in the Creating a Protected Directory section.
6. Click UPDATE to complete all changes to the system and to return to the main Protected Directories page.
Directory List page.
Searching the Protected Directories List:
PSA allows you to search the Protected Directory List for a certain pattern. This can help if you have a large number of directories in the system and you need to work with a particular one. To search in the list:
- Select the input field and type in the pattern string.
- Click the SEARCH button.
- If there were any items found matching the pattern string entered, they will all be displayed in the form of the reduced Protected Directory List.
- If no matches were found you will be informed.
- The button SHOW ALL will revert to displaying the whole list of domains.
There is also another way to ease the process of working with a large list of directories.
An option of sorting the list by several various parameters is made available to you. You can sort the list by several parameters. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.
Removing a Protected Directory
To remove one or more directories, follow these steps:
1. Check the checkboxes in the Del column of the Protected Directories List corresponding to the directories you wish to remove.
2. Click on REMOVE SELECTED. The Protected Directory Removal page appears.
3. For every directory you chose to remove, the name of the directory and the names of this directory's users will be displayed.
4. If you are certain that the displayed information is correct and wish to proceed with deleting, check the "Yes, I have read, understood, and agree to remove protect from these domains" checkbox. Then click SUBMIT. If you decide not to delete these directories after all, or if you just wish to modify the list of directories chosen for deletion, click the CANCEL button.
Both buttons will return you to the Protected Directory Management page, the SUBMIT button committing the changes, the CANCEL one leaving everything unchanged.
NOTE: Deleting a protected directory in PSA does not delete the directory from the server. It simply takes the protected status off the directory. This means that the directory and its contents will now be reachable via the Internet without the need for a login name and password.
Manage the Domain SSL Certificate
This is not applicable to Cymru 1 Gold Customers
Anonymous FTP
This is not applicable to Cymru 1 Gold customers.
Databases
Cymru 1 Gold customers can create multiple MySQL databases as well as multiple users for each database (the exact number is limited by your account option level). Also, a direct link to PhpMyAdmin is available. This is a PHP interface that abstracts MySQL into a web-based administration tool, allowing you to sort, edit, and create tables within a given database. Database limits are set through domain preferences and database disk usage is calculated within the domain's total allotted disk space.
Searching the Database List
PSA allows you to search the Database List for a certain pattern. It may help you in case you have a great number of databases in the system and you need to work with a particular one.
To search in the Database List:
1. Select the input field and type in the pattern string.
2. Click the SEARCH button.
3. If any items are found matching the pattern string entered, they will all be displayed in the form of the reduced Database List.
4. If no matches were found then you will be notified of the fact.
5. The SHOW ALL button will revert to displaying the whole list of databases.
There is also another way to ease the process of working with a large list of databases. An option of sorting the list by several various parameters is available to you. You can sort the Database List by Type and Database Name. To sort the list by a certain parameter in ascending or descending order, click on the name of the parameter. An arrow will appear indicating the order of sorting: down for descending order, up for ascending.
Creating a New Database
1. Click the DATABASES button at the Domain Administration page. The Databases Feature Management page appears.
2. To add a new database select the Database name field, enter the desired name, and select ADD. The Database Editing page appears.
3. To add database users to the newly created database enter the user name into New user text box and select ADD. The Database User Management page appears.
4. Enter your new password in the New Password text box, and then enter it again in the Confirm Password text box. Select UPDATE to complete the creation of the new user. Selecting UP LEVEL will ignore all entries and return to the Database Editing page making no changes.
5. Once you have completed the creation of the new database and its users, select UP LEVEL to return to the Database Feature Management page.
6. To add further databases, follow the steps outlined in 1-5 above. To return to the Domain Administration page, select UP LEVEL.
Editing an Existing Database
1. Click the DATABASES button at the Domain Administration page. The Databases Feature Management page appears.
2. Click on the database that you wish to edit. The Database Editing page appears.
3. To add database users to the selected database, enter the user name into New user text box and select ADD. The Database User Management page appears.
4. Enter your new password in the New Password text box, and then enter it again in the Confirm Password text box. Select UPDATE to complete the creation of the new user. Selecting UP LEVEL will ignore all entries and return to the Database Editing page making no changes.
5. To edit the password of an existing database user, select the user from the database user list. The Database User Management page appears.
6. To delete existing database users, select the users that you wish to delete using the checkboxes on the right of the screen and select REMOVE SELECTED. You will be asked for confirmation prior to final deletion of the selected users.
7. To access and/or edit database content you can do so using the PHPMYADMIN option. PhpMyAdmin provides a web-based graphical interface for MySQL. This can be used to make content edits to your existing databases.
8. Once you have completed all edits of the database and its users select UP LEVEL to return to the Database Feature Management page.
9. To delete existing databases, select the users that you wish to delete using the checkboxes on the right of the screen and select REMOVE SELECTED. You will be asked for confirmation prior to final deletion of the selected users.
10. To edit further databases, follow the steps outlined in 1-9 above. To return to the Domain Administration page select UP LEVEL.
Domain User
The domain user setup provides entry to the PSA control panel within a single domain.
Domain users have the ability to administer mail accounts, web users, databases and protected directories. Limits to the domain user are set by you (the client) and/or the Cymru 1 Administrator using the Domain Preferences.
Access to the control panel for the database user is achieved using:
https://<domainname>:8443
The control panel login will be the domain name (e.g. yourdomain.com), and the password will be whatever is set through the control panel.
To set up the Domain User (Note: there can be only one Domain User):
1. Click the DOMAIN USER button at the Domain Administration page. The Domain User Properties page appears.
2. To allow access to the control panel for the domain user, select the checkbox for "Allow domain user access".
3. Enter a password for the domain user in the New Password text box, and then enter it again in the Confirm Password text box. Select UPDATE to complete the creation of the domain user and return to the Domain Administration page.
4. Selecting UP LEVEL will ignore any changes and return to the Domain Administration page.
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